Distributor B2B

# Privacy Policy  Distributor  B2B

**Last Updated: April 28, 2026**

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## Introduction

This Privacy Policy describes how our application ("App", "we", "us", or "our") collects, uses, stores, and shares your personal information when you use our multi-vendor distributor application. This policy is designed to comply with Google Play Store policies and applicable data protection laws.

**Developer Contact Information:**
- Email: rektech.uk@gmail.com
- Phone: 7878959565
- Website: rektech.uk

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## 1. Information We Collect

### 1.1 Personal Information
We may collect the following types of personal information:

- **Account Information**: Name, email address, phone number, business details
- **Profile Information**: User preferences, profile picture, business credentials
- **Location Data**: With your explicit consent, we may collect location information for delivery tracking and service optimization
- **Contact Information**: If you grant permission, we may access your contacts using the Android Contact Picker for specific features
- **Transaction Data**: Order history, payment information, delivery details
- **Device Information**: Device type, operating system, unique device identifiers
- **Usage Data**: App interaction data, feature usage, performance metrics

### 1.2 Automatically Collected Information
- Log data (IP address, browser type, access times)
- Analytics data (app performance, crash reports)
- Cookies and similar tracking technologies

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## 2. How We Use Your Information

We use the collected information for the following purposes:

### 2.1 Core Functionality
- To provide and maintain our multi-vendor distributor services
- To process orders, payments, and deliveries
- To manage your account and authenticate users
- To facilitate communication between vendors and distributors

### 2.2 Service Improvement
- To analyze app usage and improve user experience
- To develop new features and functionality
- To troubleshoot technical issues and bugs

### 2.3 Communication
- To send order updates, notifications, and service announcements
- To respond to customer support inquiries
- To send promotional materials (with your consent)

### 2.4 Legal Compliance
- To comply with legal obligations and regulations
- To prevent fraud and ensure platform security
- To enforce our Terms of Service

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## 3. Permissions and Data Access

### 3.1 Location Permissions
In compliance with Google Play's updated Location Permissions policy:

- **Precise Location**: We request precise location access only when necessary for delivery tracking and service area verification
- **Location Button**: We implement the location button as the recommended minimum scope for precise location access
- **Geofencing**: We use the official Geofence API for location-based features
- **User Control**: You can revoke location permissions at any time through device settings

**Why we need location:**
- Real-time delivery tracking
- Service area verification
- Optimize delivery routes
- Location-based vendor discovery

### 3.2 Contacts Permissions
In compliance with Google Play's new Contacts Permissions policy:

- **Contact Picker**: We use the official Android Contact Picker for secure, limited contact access
- **Minimal Data Collection**: We only access contacts you explicitly select
- **No Broad Access**: We do not request broad access to your entire contact list
- **User Safety**: This approach minimizes data collection and improves your privacy

**Why we may need contacts:**
- To invite business partners or team members
- To share order information with selected contacts
- To facilitate referrals (with your explicit consent)

### 3.3 Photo and Video Permissions
- We request photo/video access only for specific features (profile pictures, product images, order documentation)
- You can choose to grant or deny this permission
- We use the appropriate scoped storage APIs on Android 10+

### 3.4 Other Permissions
- **Camera**: For scanning QR codes, capturing product images
- **Storage**: For saving invoices, receipts, and order documents
- **Notifications**: For order updates and important alerts
- **Internet**: Required for app functionality

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## 4. User Consent

In compliance with Google Play consent requirements:

### 4.1 Explicit Consent
- We obtain your explicit consent before collecting personal or sensitive data
- Consent dialogs require an affirmative action (tapping "Accept" or checking a box)
- Navigating away from a consent dialog does NOT constitute consent
- Auto-dismissing messages are NOT used as a means of obtaining consent

### 4.2 Withdrawing Consent
- You can withdraw consent at any time through app settings or device permissions
- Withdrawing consent may limit certain app features
- We will delete or anonymize your data upon request (subject to legal retention requirements)

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## 5. Data Sharing and Third Parties

### 5.1 When We Share Data
We may share your information with:

- **Vendors and Distributors**: To facilitate orders and deliveries
- **Payment Processors**: To process transactions securely
- **Cloud Service Providers**: For data storage and hosting
- **Analytics Services**: To improve app performance (anonymized data)
- **Legal Authorities**: When required by law or to protect our rights

### 5.2 Third-Party Services
We use the following types of third-party services:

- **Analytics**: Google Analytics, Firebase Analytics
- **Payment Processing**: [Your payment gateway]
- **Cloud Storage**: [Your cloud provider]
- **Push Notifications**: Firebase Cloud Messaging

**Important**: We do NOT sell your personal information to third parties.

### 5.3 Third-Party SDKs
All third-party SDKs used in our app are disclosed in the Data Safety section of Google Play Store. We ensure:
- Transparent information about ad-serving SDKs
- No personalized ad targeting for users under 12
- Compliance with Google's Families and Ads policies

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## 6. Data Security

We implement industry-standard security measures to protect your data:

- **Encryption**: Data is encrypted in transit (TLS/SSL) and at rest
- **Access Controls**: Limited access to personal data on a need-to-know basis
- **Regular Audits**: Security assessments and vulnerability testing
- **Secure Authentication**: Password hashing and secure session management

**Note**: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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## 7. Data Retention

- **Active Accounts**: We retain your data as long as your account is active
- **Inactive Accounts**: Data may be deleted after [specify period, e.g., 2 years] of inactivity
- **Legal Requirements**: Some data may be retained longer to comply with legal obligations
- **Deletion Requests**: You can request data deletion at any time (see Your Rights section)

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## 8. Your Rights

You have the following rights regarding your personal data:

### 8.1 Access and Portability
- Request a copy of your personal data
- Export your data in a machine-readable format

### 8.2 Correction and Update
- Update or correct inaccurate information
- Modify your profile and preferences

### 8.3 Deletion
- Request deletion of your personal data
- Close your account permanently

### 8.4 Restriction and Objection
- Restrict processing of your data
- Object to certain data processing activities

### 8.5 Withdraw Consent
- Revoke previously granted permissions
- Opt-out of marketing communications

**To exercise your rights**, contact us at: rektech.uk@gmail.com

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## 9. Children's Privacy

- Our app is NOT intended for children under 13 years of age
- We do not knowingly collect personal information from children under 13
- If we discover we have collected data from a child under 13, we will delete it immediately
- No personalized ad targeting for users under 12
- Parents/guardians can contact us to request deletion of their child's data

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## 10. Age-Restricted Features

If our app contains any dating, matchmaking, or age-restricted features:

- Effective age-gating mechanisms are implemented to prevent minor access
- Users must verify their age before accessing restricted features
- We comply with Google Play's Age-Restricted Content and Functionality policy

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## 11. Health & Fitness Data (If Applicable)

If our app collects health or fitness data:

- We support granular permissions as required by Android 16
- We comply with Health Connect data type requirements
- We explicitly prohibit:
  - Using health data to determine employment eligibility
  - Using health data for insurance eligibility decisions
  - Unauthorized social sharing of health data

**High-sensitivity data** (if collected) includes:
- Menstrual cycle phases
- Alcohol consumption
- Symptoms and medical conditions

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## 12. International Data Transfers

- Your data may be transferred to and processed in countries other than your own
- We ensure adequate safeguards are in place for international transfers
- We comply with GDPR, CCPA, and other applicable data protection laws

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## 13. Changes to This Privacy Policy

- We may update this Privacy Policy from time to time
- Changes will be posted on this page with an updated "Last Updated" date
- Significant changes will be communicated via email or in-app notification
- Continued use of the app after changes constitutes acceptance

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## 14. Data Safety Declaration

This Privacy Policy aligns with our Data Safety declaration in the Google Play Store. We ensure:

- Accurate declaration of data types collected
- Transparent explanation of how data is used
- Regular updates to reflect current practices
- Consistency between declared permissions and actual SDK behaviors

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## 15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

**Email**: rektech.uk@gmail.com  
**Phone**: 7878959565  
**Website**: rektech.uk

**Response Time**: We aim to respond to all inquiries within 7 business days.

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## 16. Compliance Statement

This Privacy Policy complies with:

- Google Play Store Privacy and Data Policies (April 2026 Update)
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Other applicable data protection laws and regulations

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## 17. Dispute Resolution

- Any disputes arising from this Privacy Policy will be governed by [Your Jurisdiction] law
- Users have the right to lodge complaints with their local data protection authority
- We are committed to resolving privacy concerns promptly and fairly

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**Acknowledgment**: By using our app, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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*This Privacy Policy is effective as of April 28, 2026 and reflects compliance with Google Play Store policies announced on April 15, 2026.*

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