Distributor APP

 # Privacy Policy Distributor APP

**Last Updated:** April 28, 2026

**Effective Date:** April 28, 2026

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## Introduction

This Privacy Policy describes how Rektech UK ("we", "our", or "us") collects, uses, stores, and shares information when you use our mobile application (the "App"). We are committed to protecting your privacy and ensuring transparency in our data practices in compliance with Google Play Store policies and applicable data protection laws.

**Contact Information:**
- **Email:** rektech.uk@gmail.com
- **Phone:** +91 7878959565
- **Website:** rektech.uk

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## 1. Information We Collect

We are committed to collecting only the minimum data necessary to provide our services. Below is a detailed explanation of the data we may collect:

### 1.1 Personal Information
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Delivery address
- Business information (for distributor accounts)

### 1.2 Automatically Collected Information
When you use the App, we may automatically collect:
- Device information (model, operating system version)
- App usage data and analytics
- IP address
- Log files and crash reports

### 1.3 Location Data
If you grant permission, we may collect:
- **Precise Location:** Used for delivery tracking and route optimization
- **Approximate Location:** Used for regional service availability

**Important:** We use the Android location button as the recommended minimum scope for precise location access, in compliance with the updated Location Permissions policy.

### 1.4 Contacts Data
If the App requires access to contacts:
- We use the **official Android Contact Picker** for secure, limited contact selection
- We do NOT request broad access to your entire contacts list
- You maintain full control over which contacts you choose to share

This complies with the new Contacts Permissions policy effective April 15, 2026.

### 1.5 Photos and Media
If you grant permission, we may access:
- Camera (for scanning barcodes, taking product photos)
- Photo library (for uploading product images, profile pictures)

We only access media files you explicitly select or capture through the App.

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## 2. How We Use Your Information

We use the collected information for the following purposes:

### 2.1 Service Delivery
- Process and fulfill orders
- Manage distributor accounts and inventory
- Facilitate communication between distributors and retailers
- Provide delivery tracking and route optimization

### 2.2 App Improvement
- Analyze app performance and user experience
- Fix bugs and technical issues
- Develop new features and improvements

### 2.3 Communication
- Send order confirmations and updates
- Provide customer support
- Send important service announcements
- Marketing communications (only with your explicit consent)

### 2.4 Security and Compliance
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Enforce our Terms of Service

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## 3. User Consent Requirements

In compliance with Google Play Store policies, we obtain your explicit consent before collecting or accessing personal and sensitive data.

### 3.1 Consent Mechanisms
All consent requests:
- Are presented through clear, unambiguous consent dialogs
- Require an affirmative action (tapping "Accept" or checking a checkbox)
- Do NOT assume navigating away counts as consent
- Do NOT use auto-dismissing messages or expiring prompts

### 3.2 Withdrawing Consent
You can withdraw your consent at any time by:
- Adjusting permissions in your device settings
- Contacting us at rektech.uk@gmail.com
- Using in-app privacy controls

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## 4. Data Sharing and Third Parties

### 4.1 We Share Data With:
- **Service Providers:** Cloud hosting, analytics, payment processing (only as necessary)
- **Business Partners:** Other distributors or retailers (only with your consent)
- **Legal Authorities:** When required by law or to protect our rights

### 4.2 Third-Party SDKs and Services
We may use third-party services for:
- Analytics (e.g., Google Analytics, Firebase)
- Crash reporting
- Payment processing
- Push notifications

**Important:** All third-party services are carefully vetted and comply with data protection standards. We ensure they:
- Have transparent privacy practices
- Do NOT engage in silent or hidden data collection
- Obtain proper consent for tracking and personalized advertising

### 4.3 Advertising
If the App displays advertisements:
- We do NOT serve personalized ads to users under 12 years of age
- All ad-serving SDKs are disclosed transparently
- Users can opt out of personalized advertising through device settings

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## 5. Data Security

We implement industry-standard security measures to protect your data:
- Encryption of data in transit (SSL/TLS)
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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## 6. Data Retention

We retain your personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

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## 7. Your Rights and Choices

You have the following rights regarding your personal data:

### 7.1 Access and Portability
- Request a copy of your personal data
- Export your data in a portable format

### 7.2 Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your personal data

### 7.3 Restriction and Objection
- Restrict processing of your data
- Object to certain types of data processing

### 7.4 Permission Management
You can manage app permissions at any time through your device settings:
- **Android:** Settings > Apps > [App Name] > Permissions

To exercise these rights, contact us at rektech.uk@gmail.com

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## 8. Children's Privacy

Our App is NOT intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete it.

If the App includes age-restricted features (e.g., dating, matchmaking), we implement effective age-gating mechanisms to prevent minors from accessing such features.

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## 9. Health and Fitness Data (If Applicable)

If the App collects health or fitness data:
- We support granular permissions for Android 16+
- We comply with Health Connect data type requirements
- We handle high-sensitivity data (e.g., menstrual cycle, alcohol consumption, symptoms) with extra care

### 9.1 Prohibited Uses
We will NEVER use health data to:
- Determine employment eligibility
- Make insurance eligibility decisions
- Share socially without explicit authorization

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## 10. Location Data Policy

### 10.1 Foreground Location Access
- Used only when the App is actively in use
- Required for delivery tracking and route navigation
- You can deny or revoke location access at any time

### 10.2 Geofencing
We use the official **Geofence API** for location-based notifications and features, in compliance with the updated policy that removed geofencing as an approved foreground services use case.

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## 11. International Data Transfers

If you access the App from outside India, your data may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

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## 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:
- Changes in our data practices
- New features or services
- Legal or regulatory requirements

We will notify you of significant changes by:
- Posting the updated policy in the App
- Sending an email notification (if applicable)
- Displaying an in-app notification

Your continued use of the App after changes constitutes acceptance of the updated policy.

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## 13. Data Safety Declaration

This Privacy Policy aligns with our Data Safety declaration in the Google Play Store. We ensure:
- Accurate and up-to-date information about data collection
- Detailed explanations of how data is collected, stored, and shared
- Transparency about third-party SDKs and their behaviors
- No silent or hidden data collection

Google cross-references our Data Safety declarations with the App's actual permissions and SDK behaviors. We maintain full compliance to avoid enforcement actions.

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## 14. Compliance with Google Play Policies

This Privacy Policy is designed to comply with:
- **Contacts Permissions Policy** (New, effective April 15, 2026)
- **Location Permissions Policy** (Updated, effective April 15, 2026)
- **Photo and Video Permissions Policy** (Clarified)
- **Health & Fitness Data Guidelines** (Updated for Android 16)
- **User Data and Sensitive Permissions Requirements**
- **Families and Ads Policies** (Restricting personalized ads for children under 12)

We are committed to maintaining compliance with all current and future Google Play Store policies.

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## 15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

**Rektech UK**
- **Email:** rektech.uk@gmail.com
- **Phone:** +91 7878959565
- **Website:** rektech.uk

We will respond to your inquiry within 30 days.

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## 16. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), our legal basis for processing your data includes:
- **Consent:** You have given explicit consent for specific purposes
- **Contract:** Processing is necessary to fulfill our service agreement
- **Legal Obligation:** Processing is required by law
- **Legitimate Interests:** Processing is necessary for our legitimate business interests, provided your rights are not overridden

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## 17. Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved through:
1. Direct communication with our support team
2. Mediation (if necessary)
3. Jurisdiction of courts in [Your Location/Jurisdiction]

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**By using our App, you acknowledge that you have read, understood, and agree to this Privacy Policy.**

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**Rektech UK**  
**Last Updated: April 28, 2026**  
**Version: 1.0**